Digital Transformation of Cities – From Paper Tickets to Mobile Solutions
- kingasiwiecka
- 2 days ago
- 3 min read

Table of Contents:
What is Digital Transformation of Cities?
Digital transformation of cities is the process of implementing modern digital technologies aimed at improving the management of urban services, enhancing residents’ quality of life, and increasing the efficiency of local government operations. This process involves deploying intelligent systems, digital platforms, and city apps that integrate data and automate the management of various urban areas. Examples include city apps for purchasing public transport tickets, open data systems, and advanced analytical tools supporting traffic and utility management.
How Has Ticket Sales Evolved — From Machines to Mobile Apps?
Ticket vending machines were introduced to diversify and automate ticket sales, enabling residents to purchase tickets at any time, regardless of kiosk or sales point hours. The next stage was the implementation of contactless and electronic card systems, which streamlined public transport usage. Today, the biggest innovation is city ticketing apps such as GoPay, which allow buying tickets directly on smartphones, checking timetables, and accessing additional features. These solutions fit into the digital transformation of cities and represent a modern, flexible, convenient, and 24/7 available ticket sales system for residents.tóry jest bardziej elastyczny, wygodny i dostępny dla mieszkańców przez całą dobę.
What Are the Benefits of Mobile Solutions for Residents and Cities?
Purchasing tickets via mobile apps is currently the most convenient and fastest way to use public transport. For residents, it means full freedom and comfort — tickets can be bought anywhere and anytime without searching for a kiosk or machine. From the cities’ perspective, implementing city ticketing apps is cost-effective, as it reduces infrastructure maintenance and sales point operation expenses. Systems like GoPay, as well as dedicated city apps such as MAM Gniezno or MKM Szczecin, respond to the growing expectations of a digital society and represent a natural direction in the digital transformation of cities and urban transport.

How We Support Cities in Transport Digital Transformation
GoPay is a multi-city app enabling quick and free onboarding to a network of cities using modern mobile ticket sales solutions. We offer attractive financial terms based on favorable commissions, friendly to local government budgets. The integration process is smooth and involves low implementation costs. Besides the multi-city app, we also provide dedicated solutions like MKM Szczecin and MAM Gniezno, individually designed to match the city’s visual identity and unique needs. We treat cooperation with cities as a partnership, actively listening to local governments’ needs and jointly creating effective systems. We approach users with full understanding and care, ensuring professional support at every stage of app usage. Thanks to this, GoPay and dedicated city apps are reliable tools for the digital transformation of public transport, supporting the development of modern cities.
Start Your City’s Digital Transport Transformation Today!
We invite you to contact and collaborate with GoPay — a partner supporting cities in efficient and modern digital transformation of public transport. We offer a fast implementation process, attractive financial conditions, and full technical and promotional support. Leverage GoPay’s experience and our dedicated solutions to improve residents’ travel comfort and optimize urban transport management.
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