A New Way of Using Tickets in Poznań Mobile Apps – “Activate and Ride”
- kingasiwiecka
- Sep 8
- 2 min read
As of September 1, 2025, passengers in Poznań use public transport tickets in a completely new way. In mobile apps such as GoPay, the “Activate and Ride” feature has been introduced – to start your journey, you must scan a special QR code inside the vehicle. This change also means that tickets can no longer be purchased “in advance” and kept for later use..
Table of Contents
1. How is the new system different from the old one?
Previously, passengers could purchase a ticket in the app, store it for later, and activate it manually whenever they needed it.
The new model works differently:– a ticket must be activated only by scanning a QR code inside the bus or tram,– unused tickets can no longer be stockpiled,– activation happens only at the moment you board the vehicle.
2. Why was the change introduced?
Poznań’s Public Transport Authority (ZTM) emphasizes that the new rule was introduced to provide simplicity, transparency, and fairness.
In the old model, many passengers were confused about whether their ticket was already active or not. Now, there’s no doubt – the journey begins only after scanning the QR code.
This solution also increases the fairness and security of the system, as a ticket can only be used when you actually start traveling.
3. How does “Activate and Ride” work in the GoPay app?
The process is quick and straightforward:
Buy your ticket in the GoPay app.
Board a tram or bus.
Scan the QR code displayed inside the vehicle.
Your ticket is activated and valid from that moment for the selected duration.
The whole process takes just a few seconds, and thanks to the GoPay app, your ticket is always available on your phone – ready to be shown to inspectors.
4. What does this mean for passengers?
The new system introduces several important changes:– you can no longer buy tickets “for later”,– activation always requires scanning a QR code,– ticket inspections are simpler and more transparent,– passengers gain more certainty that their ticket is properly activated.
While this may require an adjustment in habits, it ultimately creates a simpler and more reliable travel experience.
5. The digital future of public transport
GoPay has been supporting Polish cities for years in the digital transformation of their transport services. The introduction of “Activate and Ride” in Poznań is another step toward modern and fair urban mobility.
This new solution reduces misunderstandings, improves transparency, and increases convenience for passengers. It’s also proof that digital tools such as GoPay are becoming the backbone of the future of public transport.
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